please check the
dmesg around the time it freezes. It will tell you if the HW is disconnecting.
My job at UniPi is to make our amazing products easier to use than ever.
as the technical documentation says "External voltage must be connected to the AOV connector with maximum voltage of 35V DC.".
If you want to have analog output between 0-10V, you need to apply >= 10V between AOV and AOG. Then set the AO to 100% via software and lower the value to match the 10V via blue on-board trimmer.
not yet, but the change is available for testing here: https://repo.unipi.technology/debian/pool/test/u/unipi-kernel-modules/unipi-kernel-modules-dkms_1.37.test.20200122161658_all.deb
this is described in the MervisIDE help (F1):