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    invalid or already used request code

    Mervis
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    • P
      PMETZ last edited by

      Hi,
      I need to program again Mervis OS on uSD for Neuron M103. I need licence code for licencing again.
      But I don't have it. The licence request code has been used by my old student Unipi account with his password.
      So I always have message: already used request code.
      Is it possible to obtain the licence code on my Unipi account with the same licence request code ?
      How can I use this Neuron M103 ? Thanks for our answer
      Best regards Pascal

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      • A
        AVsetula administrators last edited by AVsetula

        Hi,

        License request code can be used only once to obtain a license. If you use the request code for an account to which you later lose access, the license cannot be renewed and you must purchase a new license request to generate a new license. We therefore recommend using request codes only on the main account in the Unipi portal.

        (more about the license request: https://kb.unipi.technology/en:sw:01-mervis:getting-mervis-licence-hidden)

        Have a nice day
        Regards

        Antonín Všetula, technican

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